When the electrician finally came out the following week, he was unable to complete his work, told me we would return to finish the next day, then was a no-show and did not return my texts UNTIL the following week. When they came the next day, I was told the electricians to run the actual wires were not scheduled yet. Instead, the installers told me on arrival that they would not be actually installing any panels that day. On top of that, I was informed when my installation was finally scheduled that the entire process would be completed on that single day, and I have texts from their corporate line to back that up. One of their own electricians stood under one and was amazed at how hot it was, but fixing their mess is clearly not a priority. You can imagine the heat coming off of those, and the blow-in insulation that is always slipping through creating dust. It's the middle of summer, and the holes are in my 3-year-old's bedroom and the bathroom he and our daughter use both are several feet across, and currently covered with a single sheet of plastic and some masking tape. As I am writing this review, neither hole has been fixed, 13 days after the initial incident. I am hopeful that my actual panels are quality, but who knows.įirst of all, they fell through my CEILING on two different occasions during the install. Go with SunPro or Barrett (or anyone cheaper), you will save more money and probably get a better result. I paid nearly $10,000 more than the next-highest bidder, and I regret it. The salesperson informed me (as does their brochure) that they "provide the fastest and highest-quality installation in the industry" total lies, in my experience. After years of settling for sub-par contractors in my home, I decided to go with the HIGHEST bidder for my solar, but have wasted all of that extra money. I will provide details on my experience below, but here is a summary if you are not interested in that portion: I have been excited about solar on my home for years now, but I can absolutely tell you that you should take your money elsewhere. LOUSY customer service on a defective product. But they have been non-responsive on that also. I asked BRS for a copy of the official warranty documents so that I can read the fine print. We bought our house from the previous owners who actually had the panels installed. They are non-responsive when I asked if that will be the ONLY charge or if there will be additional charges if they have to actually repair anything. Yet when I called for help, I was told there is some mysterious "2 year warranty" that we are now past, and they want to charge me $150 to send out a technician. They advertise a 25 year warranty for the equipment and a 10 year warranty for workmanship, and a "Total Customer Satisfaction" policy. The array is on the top of our 2 story house, and there are no tall trees to block the sunlight. In the middle, so not a shading or other issue. Es wird lediglich dazu führen, dass Ihnen Werbung angezeigt wird, die Ihre Vorlieben und Interessen nicht berücksichtigt.One of our panels - physically in the middle of the array - is producing about 2/3 of what all the panels around it are producing. Sie sind nicht verpflichtet, diese Cookies zu akzeptieren, um unsere Website zu besuchen.ĭiese Cookies werden zu Marketingzwecken verwendet, um gezielte Werbung auf den Seiten unserer Website aber auch auf Websites, die Sie später besuchen, anzuzeigen.ĭie Ablehnung dieser Cookies hat keine Auswirkungen auf die Nutzung unserer Website, führt aber auch nicht dazu, dass auf unseren Seiten keine Werbung mehr angezeigt wird. Sie ermöglichen es uns auch, die Wirksamkeit unserer Marketingkampagnen zu bewerten. Sie können die Aktivierung dieser Cookies ablehnen.ĭiese Cookies werden verwendet, um Informationen über Ihre Nutzung der Website zu sammeln, um den Inhalt der Website zu verbessern, sie besser auf Ihre Bedürfnisse abzustimmen und die Benutzerfreundlichkeit zu erhöhen. Sie sind zur Navigation unbedingt erforderlich.ĭiese Cookies sammeln Informationen zu Ihren Präferenzen bei der Anzeige und Suche, um Ihnen das Surfen angenehmer und persönlicher zu gestalten. damit wir Betrugsversuche schneller identifizieren können.ĭiese notwendigen Cookies werden aktiviert, sobald Sie die Seite aufrufen.
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